(Help) — Customer care

Customer care

Shipping

Standard

2–5 business days. $15, free on orders over $250.

Express

1–2 business days in major cities. $30.

Showroom pickup

Free. Ready the next day, we’ll text you when it is.

Orders placed before 2 pm ship the same business day. You’ll receive a tracking link as soon as your parcel leaves the studio. Every order ships in recycled packaging with no plastic.

Returns

You have 30 days from delivery to return any unworn piece with its tags attached. Returns are free: request a label at hello@noire.store with your order number and we’ll send it within a day.

Refunds go back to your original payment method within 5 business days of the parcel reaching us. Exchanges for a different size ship as soon as the return is scanned.

Size guide

Measurements are body measurements in centimetres. Most NOIRÉ tops and outerwear are cut oversized, so check the fit notes on each product page.

SizeXSSMLXL
Chest84–8888–9494–100100–106106–112
Waist68–7272–7878–8484–9090–96
Hips88–9292–9898–104104–110110–116
Height160–170165–175170–180175–185180–190

Care

Wool

Air between wears, brush with a clothes brush, dry clean at most twice a season.

Cotton

Wash cold and inside out, dry flat. Heavy jersey keeps its shape longer without a tumble dryer.

Nylon

Wipe with a damp cloth. Never iron.